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INTRODUCTION TO PERSONAL COMPUTERS

Telconnet offers this introductory course for the new computer user.  We show you how to switch the computer on & off, how to navigate in Windows, how to open, close and capture information on Microsoft Office Word 2016.  The purpose of the course is to make the beginner comfortable and confident using a computer.   It is a very practical  course, where every student works on a computer while the trainer explains the computer concepts.

R2000.00

ONLY R999 for online training

Main Course Content

  • *   Mouse Skills Training
  • *   Using Keyboard & Key Functions
  • *   Explore MS Word Basics


 





CUSTOMER SERVICE

Objective of the course

  • Secrets of Exceptional Customer Service
  •   Dealing with  happy customers
  •   Dealing with difficult customers
  •   Factors turning customers off
  •   Customer Expectations

R2000.00


ONLY R999 for online training



 


 MS OFFICE 2016

(Word, Excel & PowerPoint)

Telconnet Computer School offers a  Microsoft Office 2016 course, which consists of Microsoft Office Word for typing letters and documents, Microsoft Office Excel for calculations like budgets and spread sheets, and Microsoft Office PowerPoint for setting up presentations or slide shows. (Intermediate & advanced levels)

 R3000

ONLY R1499 for online training

Course Content

  • *   MS Word Level 1 & 2
  • *   MS Excel Level 1 & 2
  • *   MS PowerPoint Level 1 & 2

 MS WORD : R1500 

MS EXCEL : R1500 

MS POWERPOINT : R1500 

Get 50% off if studying online


 CALL CENTRE 

This course prepares the student to work in a call centre environment. Practical role plays are done  to give the student practical experience.

 Modules:

  • *   Call Centre Overview
  • *   Introduction to customer service
  • *   Telephone Etiquette
  • *   Handling Difficult customers
  • *   CV & interview tips

R2000.00

ONLY R999 for online training



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